Focus, All for customer's value.
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Focus, All for customer's value.
Can you tell me the comparison of Ricoh G5i and Epson series nozzles and Toshiba nozzles?
The most obvious advantages of Ricoh G5I: High jet, no specific jet height is defined as high jet, generally it can be less than 8mm, less than 15mm, the higher the jet, the slower the printing speed.Ceramic piezoelectric technology, with a lifespan of 100 billion inkjets, and the longest known lifespan is 1.5 years.The speed is theoretically twice that of the XP600 nozzle. Specific parameters need to be tested according to the machine.
For Epson print heads, the distance between the print medium and the print head surface is generally 2-3mm.
Lifespan: Epson has no official inkjet count reference. Usually 6-12 months, the specific time depends on the maintenance.
In the case of printing every day, the longest usage time of our customer's XP600 is known to be 2 years.
Toshiba Nozzle: The lifespan is 160 billion ink jets, and it can be used for at least two years.
What is the difference between USB cable transmission and network cable transmission
USB transmission: The amount of data transmission is large, and the network cable transmission is not stable enough. The shorter the cable, the more stable it is. Generally, it is recommended to be less than 1 meter.
Network cable transmission: data is stable, fast transmission, easy to verify data, and the transmission volume is not as large as USB transmission.
How long is the shelf life of ink?
White ink is not opened for up to 1 year (shade and cool environment), Kaifeng is recommended to use up within one month
The color ink can be used for up to 2 years without opening (shade and shade), and it is recommended to use it within one month after opening.
How do you provide support to overseas clients?
Firstly, the printer is installed well when send out, you just need to install the print heads and fill ink, then print, it is easy, and we also have tutorial videos to show you how to do. Third, we also have English speaking engineer to support you online by video call or team viewer. So don’t worry, my friend.
Do you supply the ink? Can I buy external ink?
Yes, we also supply ink for you. It better use our ink, it match our ICC profile, the printing quality will be better.
Who is Focus Inc.?
Founded in 2004 in Shanghai, China, our portfolio includes more than 20 products that provide a total workflow solution for the sign graphics, textile & apparel, industrial. We are dedicated to engineering smarter machines that help our customers improve workflow and grow their businesses. We continue our commitment to providing premium products, service and support in 150 countries worldwide.
Why we call Focus?
FOCUS is taken from the acronym FOR OUR CUSTOMER, which means the business philosophy of creating value for customers.
What is the warranty of the printers ?
As for warranty, here are what we provide to our customers: 1. The printer is assembled well before being shipped, you can use it directly when you get it. 2. Before shipping, we will double check the machine and there have the quality report with the machine. 3. With the machine, we have detailed install, maintenance and trouble shooting instructions. 4. We provide 13 months quality guarantee, except the print heads and ink system. 5. We have professional after-service team to support our customer on-line in English.
What is advantages of Focus Printers?
Firstly, we are factory who design and produce the printers by ourselves, our machine not only have good shape and good quality, but also we could offer good and fast service if you have any questions of the using of printers.
How to learn and use the machine from Focus Inc.?
1. Watching the blog and tutorials videos firstly to learn more about the digital printers. 2. Contact our engineer team once you have any questions. 3. Unpack the printers, follow the steps of the instruction 4. Print first Job
Regular FAQ
UV Printer FAQ
DTG Printer FAQ
DTF Printer FAQ
UV DTF FAQ
